We Ship:
UPS Ground. Special shipping upon request. For shipping inquires on orders going to Alaska, Hawaii, Puerto Rico or any other international destination please call 1-888-756-8883 or Contact Us.
Back to top
When do we Ship?
We ship 5 days a week. Products in stock are ship out with in 48 hours on business days. For custom products refer to your Quote / Delivery Time.
Back to top
International Orders:
Orders can be ship internationally. Please Contact Us or call us at: 817-426-0439 to provide you with shipping details.
Overseas customers please note: Due to the high volume of overseas orders that have been received attempting to use stolen credit cards we have implemented a policy that if we cannot verify your credit card data then we will not ship your order. To make sure your order is processed as quickly as possible, a wire transfer is the preferred method of payment. Please Contact Us for details.
Back to top
What is our return policy?
Take advantage of our 30-day return policy. You may order just about anything, inspect your Gill product and if you are not fully satisfied, just return it for a refund provided it has not been used (shipping charges are not re-fundable). All return items are subject to a close inspection prior to acceptance. Refund returns may be subject to a 15% restocking fee. Contact Us before returning any item.
If you find it necessary to return an item to us for replacement or refund, call (817) 426-6264 Repackage it securely in an outer carton. Be sure to include inside the package a copy of your sales record. You must call for a return authorization number before sending any item back to Mauri Pro Sailing - gillsailinggear.com.
No packages will be accepted if exterior packaging is damage. All merchandise must be in mint condition and in the original labeled packaging, enclosed within a shipping carton and must include all packaging material. Merchandise returned without authorization will be refused, and the carrier will charge you freight in both directions.
Back to top
Sales Taxes?
We are obligated to collect sales tax on all internet orders originating in Texas.
Out of Stock?
You can order with confidence that all the items that you order are in stock. However, unforeseen demand occasionally result in items that are out of stock. If at time of order an item is not in stock, our customer service department will contact you, if you agree we will put it on order for you. These will be marked as B.O. on the Invoice and will be shipped as soon as we receive them from our suppliers. You may cancel a back-ordered item at any time by calling:
Customer Service at : 1-888-756-8883
Mauri Pro Sailing - gillsailinggear.com will pay postage charges on all subsequent shipments after the initial one.
Back to top
Customer Service:
Questions? Suggestions? We love to hear from our customers and we want to provide you with the best service. Please submit your comments here.
Back to top
Defective Merchandise:
If you receive a defective item, please contact our Customer Service Department 9:00 am - 5:00 pm CST, Monday - Friday, at: 1-888-756-8883. Please have your Invoice number when you call.
Back to top
Order Cancellations:
You may cancel your order for any reason prior to shipment and receive a refund. Should you desire to cancel an item, which has not been shipped, call the Customer Service Department. Avail. 9:00 am - 5:00 pm CST, Monday - Friday, at: 1-888-756-8883
You will be advised if your merchandise has not been shipped and may therefore still be canceled. If the merchandise has already been shipped and a cancellation is allowed, it will be your responsibility to pay the complete shipping and restocking charges.
Back to top
General Information:
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by Mauri Pro Sailing - gillsailinggear.com, is accepted within the State of Texas - County of Tarrant, and purchaser consents to the jurisdiction of the courts of the State of Texas for the limited purpose of dispute arising between the parties resulting from this transaction and agrees that the laws of the State of Texas shall apply. By opening or using a product purchased from us, the purchaser agrees to be bound by the term and conditions of sale as set forth below. If you do not agree to the terms and conditions of sale, please ship the product back to us unopened within 5 days of receipt via UPS Ground Service shipping for a full refund, less restocking fees. Mauri Pro Sailing - gillsailinggear.com makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law. Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchase, and seller shall have no responsibility in connection with such determination. Mauri Pro Sailing - gillsailinggear.com will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of Mauri Pro Sailing - gillsailinggear.com in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.
Back to top
Misprints:
This web site is intended to be a guide only. Some items illustrated are for display purposes only, and are not necessarily included in the purchase price. Specifications may change without notice. All items offered for sale are subject to availability. Many items on this web site come from various sources. Mauri Pro Sailing - gillsailinggear.com is, therefore, bound to fluctuating currency exchange rates, making it necessary to occasionally increase prices. In addition some overseas products may be discontinued without our prior knowledge. Should this apply to your order, we will notify you immediately. We reaffirm our pledge to offer excellent service and the highest quality at the lowest possible price. We make every effort to provide you with an error-free web site. In the event there is a misprint, we reserve the right to correct or change pricing to reflect actual current status. We are not responsible for typographical or pictorial errors. Pictures are for illustration purposes only and may not be exact.
Back to top
Privacy Policy:
At Mauri Pro Sailing - gillsailinggear.com, your privacy is a top priority. Click here for our complete privacy policy.
Top
|
